TastePro Customer FAQ

TastePro is dedicated to being The Best Way to Try New Restaurants. 

Browse frequently asked questions to learn more about TastePro and how it works. 


Restaurant owners, managers and staff should consult the FAQ section on the TastePro Partnership Page

  • About TastePro
  • Bookings & Tours
  • Restaurants
  • Tasting Menus and Dining
  • Payment
  • Policies

What is TastePro and why is it The Best Way To Try New Restaurants?

TastePro allows people to visit multiple restaurants, one after another, trying the best of each at a fraction of the price. Browse restaurants, choose 3 - 4 favorites, pay an all-inclusive price up front, and then visit each place on your own schedule. Each destination will serve a tasting menu, or a collection of their most famous dishes in smaller-size portions.


TastePro is based on the age-old concept of food tours, spectacular experiences that have operated in cities across the world for decades. TastePro brings food tours to the modern world by making the experience fully customizable and transparent—users choose the restaurants; know exactly what they’ll be eating, drinking and paying beforehand; and enjoy each restaurant on their own time, in the privacy of their group. Tax and tip is included at every stop.


Whether you’re a tourist looking to make the most of your trip or a local looking to cross eateries off your bucket list, TastePro is The Best Way To Try New Restaurants.

How does TastePro work?

Creating a TastePro food tour works just like making a standard restaurant reservation. You just repeat the process for every restaurant you want to add to your tour. We also find paying up front to be much easier and stress-free. Here’s how it works:

  1. Browse restaurants and view their tasting menus, prices and other info
  2. Select a restaurant, then choose a date and your group size 
  3. Repeat step 2 as many times as you’d like. We recommend 3 – 4 stops for a full meal 
  4. Confirm your tour details and book. Your payment includes all tasting menu items as well as tax and tip 
  5. Receive a confirmation email, which you will show to each restaurant upon arrival 
  6. Enjoy your tour! Visit each restaurant at your leisure, anytime within the window listed on your confirmation

How is TastePro different from a regular dining experience?

TastePro allows guests to easily dine at multiple restaurants, one after another, tasting signature items at each place. This trendsetting experience turns traditional dining on its head, letting you explore the highlights across a myriad of eateries rather than making you commit to just one spot for a whole meal. 


Here are some additional advantages of TastePro:

  • Restaurants list all of their information up front on their listing page, so you’ll know exactly what you’ll be eating, drinking and paying beforehand 
  • Prices are lower at each restaurant, due to the smaller portion sizes. With a 3 – 4-stop tour, you can expect to pay about as much for a TastePro tour as you would for a full meal at a similar-caliber restaurant 
  • Because you’ll be visiting multiple restaurants, tasting menu portions are smaller than what you’d normally get. A 3 – 4-stop tour should easily equate to a full meal 
  • You’ll pay up front when booking your tour. Prices includes all tasting menu items, as well as tax and tip. 
  • You're welcome to order additional food and drink anywhere you go. Some restaurants will offer exclusive specials for TastePro guests. Please note that you are responsible for covering any items not listed on your tasting menu.

What is a self-guided food tour, and how is it different than a standard food tour?

A standard food tour works like this:

  1. Book your food tour online. You may or may not be told the restaurants you’ll visit and the food/drink served at each place 
  2. Show up at a designated time to meet your guide, and likely a few dozen strangers that also booked the tour 
  3. Go to the first restaurant, enjoy a preset tasting menu, and repeat. Hop from restaurant to restaurant on foot or by van/bus

TastePro works in much the same way, but with unparalleled benefits that aren’t otherwise attainable with a standard food tour:

  1. You choose the restaurants, your tour date, and the times you visit each place, so you can enjoy your tour at your own pace, on your personal schedule 
  2. The experience is fully transparent, allowing you to see exactly what you’ll be eating and at each restaurant before booking your tour 
  3. No guide and no strangers, so you can enjoy your food tour for what it’s truly about: the food 

What kinds of restaurants are on TastePro?

Restaurants of all types can list on TastePro. Local dives to fine dining. Classic sit-down to fast-casual. Breakfast, brunch, lunch, dinner, dessert and everything in between. Cuisines and fusions from across the world. 


Bars, wineries and other drink establishments can also list on TastePro.

Which cities have TastePro?

TastePro is currently operational in select pockets of Southern California, with significant expansion forthcoming. 


If you operate a restaurant or know someone who does, we have a generous referral program. Please contact us at Info@GoTastePro.com for details.

Can I use TastePro to get a table when reservations aren't otherwise available? 

TastePro is not meant to be used as a back door into booking a table at an otherwise-full restaurant. If a restaurant is in high-demand, chances are that it will only be available on TastePro during non-peak meal periods, as well as list a time limit for TastePro guests. 


Guests are strongly discouraged from booking a TastePro stop with the expectation that they can remain at their table through high-traffic periods, unless stated otherwise on the restaurant’s listing page. The restaurant reserves the right to ask guests to leave after their time limit expires. 


In general, you shouldn’t have to worry about time limits on your tour, as they extend well beyond the time needed to enjoy a full experience at each stop.

How do I book a tour? Do I need to create a profile or can I just get started?

You can book a tour anytime by going to the Create a Tour page. No profile needed. We hope you find the process to be very quick and simple. 


We do encourage you to sign up for our email list, where you’ll get $10 off your first tour, as well as receive exclusive discounts and announcements.

What was the inspiration behind TastePro?

TastePro was designed to create The Best Way To Try New Restaurants. Our story can be found on our About Us page.

How many people can go on a tour at once?

In general, there is no limit to the number of people who can go on a tour at once, but we recommend booking in advance for larger groups. Just enter your group size when adding each restaurant. 


For parties of 10 or more and special events, please contact Info@GoTastePro.com for accommodations and group rates.

Will I be dining with strangers like I would on a standard food tour?

One of the benefits of TastePro over standard food tours is that you’ll enjoy your experience within the privacy of your group. No strangers will be involved.

Do TastePro tours include alcohol?

Each restaurant sets its own tasting menu, which can include alcoholic beverages. You can view a restaurant’s tasting menu on its listing page, and verify whether or not alcohol is included before you book each stop. 


If you book a restaurant that doesn’t include alcohol on its tasting menu, you’re welcome to order a drink there during your tour. Some restaurants will offer exclusive drink specials for TastePro guests. Please note that you are responsible for covering the cost of any additional items ordered.

What is TastePro's anti-discrimination policy?

TastePro accepts only fair and equal treatment for all guests, regardless of race, sex, age, or any other distinguishing factor. TastePro also accepts only fair and equal treatment for all restaurant staff members, regardless of race, sex, age, or any other distinguishing factor.

If you experience or witness discriminatory treatment during your TastePro tour, please contact us at Info@GoTastePro.com.

What is the difference between a booking, a stop and a tour?

A stop is an individual restaurant on your tour. Most TastePro tours consist of 3 – 4 stops. 


A tour consists of all the stops you book for a given time period. 


Booking is the process of building and paying for your tour. A booking is the same thing as a tour.
 

When you book a TastePro tour, you’ll receive a confirmation email with a unique booking number.

What is a listing page?

A listing page displays the details for a restaurant, and is where you go to add that restaurant to your tour. 


When you find a restaurant you like on the Create a Tour page, select Add to Tour to go to the restaurant’s listing page. You’ll be able to see the restaurant’s tasting menu, price and policies. 


Enter your group size and desired date at the top, then select Add to Tour again to made that restaurant a part of your tour.

How do I book a tour?

Follow these steps to book a TastePro tour:

  1. Go to the Create a Tour page to browse restaurants 
  2. When you find a restaurant you like, select Add to Tour. This will take you to that restaurant’s listing page
  3. Select your tour date from the calendar
  4. Select the day of the week that your tour will take place. If you don't see a day listed, the restaurant is either closed or does not accept TastePro bookings on that day. If needed, please go back and change your tour date from step 2, or select another restaurant that is available on your desired date* 
  5. Select the time slot listed. You will be able to arrive anytime within that period. For example, if a time slot reads '3 - 6p, 8 - 10p,' you can arrive anytime from 3 - 6pm or 8 - 10pm
  6. Select your group size** 
  7. Select Add to Tour. This will take you to your tour page, where you will see details for each restaurant you’ve added
  8. To add more restaurants (we recommend 3 - 4), select Add Stops and repeat steps 2 – 7 
  9. When finished, select Book Tour
  10. Complete the checkout process. Your booking confirmation will be sent automatically, via email
  11. Show your booking confirmation to the host or cashier upon arrival at each stop
  12. Have an incredible time!

*Restaurants will not accept TastePro bookings outside of their posted days and times, regardless of their posted flexibility. Selecting an invalid date on the calendar will lead to an invalid booking that would not be honored by the restaurant.


**TastePro bookings are only valid for the number of people listed on the booking confirmation. Any groups who show up with more people than listed on their booking confirmation will not be served until any additional members add themselves to the tour. To do this, they should follow the steps listed above and receive a unique booking confirmation that can be verified at each restaurant.

Why do I need to select a date from the calendar and then choose my tour day in a separate box?

Choosing your tour date, then the day of the week in two separate fields makes it easier for restaurants to verify your booking confirmation.


We understand that adding the day of the week is an extra step when booking each stop on your tour, and are continuing to test this functionality.


Always be sure to verify that your desired day of the week is available in the ‘day’ field below the calendar, and that your tour date doesn’t conflict with any of the restaurant’s posted blackout dates. See our answer to the question below for more details.

The calendar doesn’t have any dates blocked off, so why can’t I book my tour on a day that’s not listed in the ‘Tour Day’ box?

At this time, our calendar is not configured to block off dates. If a restaurant is closed or does not accept TastePro bookings on a certain day of the week, this limitation is not reflected in the calendar, but is reflected in the ‘day’ field below the calendar. 


If you’re creating a tour that will take place on a Wednesday, but you don’t see “Wednesday” listed in the ‘day’ field for a particular restaurant, you will not be able to visit that restaurant on that tour date. We recommend either changing your tour date or finding a different restaurant. 


Restaurants will not accept TastePro bookings outside of their posted days and times. Selecting an invalid date on the calendar will lead to an invalid booking that would not be honored by the restaurant. Using the example above, if you chose “Thursday” in the ‘day’ field and still chose a Wednesday date on the calendar, your booking would only be valid on that Thursday. 


The same practice applies to blackout dates. Because the calendar is not configured to block off dates, blackout dates still show up as valid during the booking process. We strongly encourage you to check for the restaurant’s posted blackout dates in the ‘details’ section at the bottom of each listing page. 


We are actively working on configuring the calendar to block off dates. We understand this is a critical aspect of your booking experience and appreciate your understanding.

What are blackout dates and how will I know about them?

Blackout dates are specific dates when restaurants will not accept TastePro bookings. Major holidays, such as Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, New Year’s Day and Valentine’s Day are common blackout dates. 


Blackout dates are posted in the ‘details’ section at the bottom of each restaurant’s listing page. 


Blackout dates are not reflected in the date, day or time fields used to book each restaurant (see our answer to the question above for more details here). We strongly encourage you to check each restaurant’s blackout dates before booking your tour.

Why is there only one time slot per day?

Restaurants list their entire availability for each day in one slot, which gives you more flexibility in booking your tour. 


For example, if a restaurant’s time slot reads '3 - 6p, 8 - 10p,' you can arrive anytime from 3 - 6pm or 8 - 10pm. We found this to be easier than having to choose between 3 – 6pm and 8 – 10pm.

How many restaurants should I book for a tour?

We recommend booking 3 – 4 restaurants for a tour. A 3 – 4 stop tour should equate to a full meal’s worth of food and cost about the same as a standard dining experience at a similar-caliber restaurant.

Can tours last multiple days?

Yes, you can create tours that last multiple days. To do this, simply enter a different date for any applicable stops when creating your tour.

How do I edit an existing tour?

If you haven’t booked your tour, you can make changes by going back to each restaurant listing page and adjusting your desired tour date(s). 


If you’ve already booked your tour, you’ll have to cancel and rebook all applicable stops. You can cancel up to 11:59pm on the day before the earliest arrival date listed on your booking confirmation. Our refund policy can be found here.

How do I know if a restaurant is available for my tour?

Please see our answers to the questions above regarding date selection, calendars and blackout dates.


For large groups and special events, please contact us at Info@GoTastePro.com for accommodations and group rates.

What are filters and how do I use them?

Search filters are located above the map on the Create a Tour page, and you can use them to narrow down your restaurant search. The following filters are currently available

  • Cuisine type: Mexican, Italian, Chinese, etc. 
  • Amenities: Heated Patio, Live Entertainment, View, etc. 
  • Location: Select your desired neighborhood from a list, instead of entering it manually in the search bar 
  • Price: $ = up to $9/person, $$ = $10 – 15/person, $$$ = 16 – 19/person, $$$$ = 20+/person
  • Dietary Restrictions: Search restaurants that offer options for vegetarian, vegan, dairy-free, gluten-free and kosher diets. Allergy accommodations are also at the bottom of every restaurant's listing page.

How do I clear my filters or reset my location?

To clear your filters or revert to your original search location, select 'Reset Filters' above the filter boxes. This will refresh the Create a Tour page.

What if I need to change my group size?

If you need to change your group size, please do so as soon as possible on TastePro. Think of it like you’re going to a concert: If you show up with more people than you bought tickets for, not everyone’s going to get in. 


To increase your group size, simply book another tour with the same restaurants as your original tour, entering the additional number of people needed for each stop. There’s no need to edit your existing tour, but you will have to show both booking confirmations at each stop. 


If you need to reduce your group size, you should cancel your tour and rebook for the new number of people participating. You can cancel your tour up to 11:59pm on the day before the first arrival date listed in your booking confirmation. Our refund policy can be found here.

What do you mean by check-in, and how does choosing dates and times work?

Check-in is just the process of arriving at the restaurant and presenting your booking confirmation email to the host/cashier. Once they verify your information, you'll be seated, given tasting menus (or asked to pull up your tasting menu from your email), and can order when ready.


When booking each restaurant, you’ll select your tour date, just as you would choose a date for a standard restaurant reservation. You won’t need to choose a specific time; instead, you’ll see the window(s) when the restaurant accepts TastePro guests. You can check in anytime during that window. 


A restaurant’s time window may be different than its normal hours of operation. For example, if a restaurant is open from 12 – 10pm, it may choose to host TastePro guests from 2 – 6pm, and then again from 9 – 10pm.

Why are some restaurants unavailable during standard meal times?

Restaurants want to provide an enjoyable experience for each of their guests. If a restaurant is already full during peak meal periods, accepting TastePro guests during these times would result in long waits and a less-than-ideal experience for everyone involved. 


Some restaurants do accept TastePro guests during peak meal times. To find out when a restaurant accepts TastePro guests, hover over the restaurant on the Create a Tour page, or see the restaurant’s time window on its listing page.

What happens if I arrive at a restaurant outside of its posted time window?

If you arrive at a restaurant during a time when they don’t accept TastePro bookings, the restaurant has full discretion of whether to seat you. We strongly recommend checking in only during valid times.

How does the restaurant know that it's me when I arrive?

When you book a TastePro tour, each restaurant receives a notification with your booking number, group size and arrival date. 


When you arrive at each restaurant, show your booking confirmation to the host, cashier or other applicable staff member. They will write down your information (it it's not written down already) and mark your booking as "redeemed." The same booking confirmation number is valid at each restaurant. 


Be sure that everybody in your group arrives with you, so the staff member checking you in can account for your group size.

What's the difference between full service and limited service restaurants?

Full service is your classic ‘sit down’ restaurant, where a server takes your order and delivers your food.Limited service is any kind of restaurant that doesn’t provide full service. 


Some limited service examples include:

  • Place your order at a counter and someone delivers your food
  • Place your order at a counter and pick up your food when it’s ready 

What if I show up with a different number of people than when I booked?

If you show up with fewer people than when you booked, the restaurant has full discretion on whether they can still serve you. If you need to reduce your group size, you should cancel your tour and rebook for the new number of people participating. You can cancel your tour up to 11:59pm on the day before the first arrival date listed in your booking confirmation. 


Restaurants will not accommodate parties that show up with more people than listed on the booking confirmation. To increase your group size, simply book another tour with the same restaurants as your original tour, entering the additional number of people needed for each stop. There’s no need to edit your existing tour, but you will have to show both booking confirmations at each stop.

What if a restaurant isn't as advertised or doesn't live up to expectations?

We dedicate tremendous attention to our restaurant partners, and expect each of them to provide the best food, atmosphere and service they have to offer. If any restaurants you visit on a TastePro tour don’t meet your expectations, please do the following:

  1. First, speak with your server and/or the restaurant manager about the issue 
  2. If your issue is still not resolved, contact us at Info@GoTastePro.com. We will follow up with the restaurant and get back to you

Will there be a wait at the restaurants on my tour?

As is the case with any standard restaurant reservation, you may experience a brief wait upon arrival. While most restaurants only accept TastePro bookings during less-busy times, there’s always the chance that they can have more customers than expected.

Will I get the best table?

The restaurant has full discretion on where your party will be seated.

What is a tasting menu and how is it different than a restaurant's regular menu?

Tasting menus allow TastePro guests to experience the best of each restaurant they visit. Tasting menus typically feature signature items from the restaurant’s standard menu, served in smaller-than-normal portions. Tasting menus are displayed on each restaurant’s listing page. 


Some tasting menus will be preset, while others will allow guests to choose from a limited selection of items. 


We recommend booking 3 – 4 restaurants for a full TastePro food tour. This should equate to a full meal, and cost about the same as a standard dining experience at a restaurant of equal caliber.

Can I order off the regular menu while I'm at each restaurant?

Most restaurants will allow TastePro guests to order additional items from the standard menu during their tour. Please note that you are responsible for all food and drink not included on the restaurant’s tasting menu.

What do I do if I have allergies or dietary restrictions?

Each restaurant on TastePro posts their ability to accommodate many common allergies and dietary restrictions. This information is posted in the ‘details’ section at the bottom of each listing page and can include the following: 

  • Vegetarian
  • Vegan
  • Gluten Free
  • Dairy Free
  • Kosher
  • Red Meat
  • Pork
  • Peanuts
  • Tree Nuts
  • Fish
  • Shellfish
  • Corn
  • Eggs
  • Soy 

If you have an allergy or dietary restriction listed above and do not see it listed on the restaurant’s listing page, we recommend booking a different restaurant. If you have an allergy or dietary restriction not included in the list above, please let your server know when placing your order. The restaurant will do their best to accommodate your needs. 


We strongly recommend looking through each restaurant’s tasting menu prior to booking, to assess for items that conflict with any allergies or dietary restrictions you may have.

Are substitutions allowed?

The restaurant has full discretion on whether to allow substitutions, and the extent to which substitutions are allowed. While minor substitutions that accommodate for common dietary or allergy needs may be more likely, it’s unlikely that you will be able to modify a tasting menu item, or switch out a tasting menu item for a different item off the standard menu. 


We encourage restaurants to showcase their signature items on their tasting menus, and put their best foot forward for TastePro guests. If you don’t like a tasting menu at first glance, be sure to check if it allows you to choose from a variety of options. If you don’t like the options listed on a tasting menu, we recommend booking a different restaurant.

Will I get enough food? 

A 3 – 4 stop TastePro tour should easily provide a full meal’s worth of food, and should cost about the same as a restaurant of equal caliber.

Why are the portions smaller?

A typical TastePro tour consists of 3 – 4 restaurants. Since you'll be going to multiple places, portion sizes are made smaller so that you don’t fill up too early. Prices for each restaurant are typically much lower than what you'd pay for a standard meal, reflective of these smaller portion sizes. A 3 - 4 stop tour should cost about the same as a restaurant of equal caliber.

What if the tasting menu is different than advertised?

Tasting menus that differ from what’s posted on a restaurant’s listing page are very rare, but could occur under some circumstances:

  1. The restaurant may run out of an ingredient or dish specified in the tasting menu 
  2. The restaurant may have a seasonal menu, and that menu may have changed between the time you booked and your tour date 
  3. The restaurant may have updated its tasting menu without notifying TastePro

If you feel that any part of your TastePro experience didn’t meet expectations, please contact us at Info@GoTastePro.com. We will reach out to the restaurant and get back to you.

Why do I pay when I book my tour, and not at each restaurant?

TastePro offers a seamless, worry-free experience where guests pay an all-inclusive price up front. With tasting menu items, tax and tip already covered, this allows you to enjoy great food, drink and company without thinking about money. This benefit requires advance payment, in the same way that you’d pay in advance for a concert, sporting event or food festival ticket. Standard food tours operate using the same procedure. 


Your payment covers your tasting menu at each stop, as well as tax and tip. You would be responsible for any additional food or drink ordered, as well as non-meal-related fees such as parking.

Is my payment information safe?

Yes, your payment information is completely safe. TastePro follows the same stringent security procedures as many of the online retailers that you already trust with your payment information. 


For added security, the restaurants you book on your tour don’t see your payment information.

What payment methods does TastePro accept?

TastePro accepts most major credit cards.

Can I use multiple payment methods to pay for one booking?

TastePro can only process one payment method per tour. Guests can use different payment methods to book different tours. 


If you find yourself wanting to use multiple payment methods to book a tour, you can work around the issue by splitting your bookings into multiple smaller tours and using a different payment method to cover each one.

Why am I paying less on TastePro than I would normally pay at a restaurant?

Tasting menu portion sizes are smaller than what you'd get during a typical restaurant visit, so prices are typically lower as a result.


A typical TastePro tour consists of 3 – 4 restaurants, which should equate to a full meal and cost about the same as a restaurant of equal caliber.

Does my tour payment include tax and tip?

Yes, tax and tip are included in your payment.

What isn't covered in my tour payment?

While your payment covers tasting menu food and drink, as well as tax and tip, you would be responsible for additional items and non-meal-related costs. These can include, but are not limited to:

  • Additional food or drink not included in the tasting menu 
  • Premium substitutions or add-ons to tasting menu items 
  • Parking and valet fees 
  • Additional (optional) gratuity

How much tip is included in my payment?

The restaurant is responsible for setting the tip amount. This amount varies, but is verified by the restaurant owner/operator to be fair for their staff. You're welcome to leave additional gratuity for your server if desired.

Since I've already paid and tipped, is there a bill I still have to sign?

Some restaurants may have you sign a receipt to verify that you and your group visited. Others will not make you sign anything. In any case, you will not need to make any kind of payment unless you incurred any additional costs during your visit.

Do restaurants offer discounts on TastePro?

Some restaurants may offer discounts on their listing prices. Other restaurants may offer discounts on additional items, such as drinks, when you visit during your tour. Other restaurants may offer discounts on future visits. While TastePro encourages restaurants to provide additional perks to TastePro guests, these benefits should not be expected. 


The best way to learn about discounts and other exclusive promotions is to join our mailing list.

Why is my credit card getting declined?

If TastePro doesn’t accept your credit card information, please verify that you’ve entered all your information correctly, and that you’ve entered a credit card that has not already expired. If this isn’t working, try re-entering all of your payment information. If you need additional assistance, please contact us at Info@GoTastePro.com.

Why does TastePro charge a service fee?

TastePro charges a small service fee with each tour. This service fee allows us to ‘keep the lights on,’ providing the necessary infrastructure and support to create The Best Way To Try New Restaurants.

When will I be charged?

Your payment will be processed shortly after you book your tour.

Why do restaurants have policies and other rules I'm not used to seeing?

TastePro seeks to create The Best Way To Try New Restaurants, and this means valuing our restaurant partners with the same level of care and attention we give to our customers. A benefit that TastePro offers to its restaurant partners is the option to post policies around last-minute cancellations, no-shows and other factors that hurt their business. 


Policies are posted on each restaurant’s listing page. Many restaurants will choose not to enforce strict policies. In all cases, restaurants will provide the same level of quality and service to TastePro guests that they would to any other guest.

What if I have to cancel my tour?

You can cancel your tour up to 11:59pm on the day before the earliest arrival date listed on your booking confirmation. Our refund policy can be found here


Cancellations made after this deadline are not eligible for a refund. If you were unable to complete your tour due to a restaurant-related issue or extenuating circumstances, please contact us at Info@GoTastePro.com. We review each inquiry on a case-by-case basis.

Can I cancel just a few stops on my tour? 

Yes, you can cancel select stops on your tour if needed. You will be subject to TastePro’s refund policy, listed here.

What are pet policies?

Pet policies allow restaurants to regulate parties seeking to bring animals with them. Each restaurant’s pet policy is posted on its listing page. Restaurants reserve the right to refuse service to anyone in violation of their posted pet policy, and violators will not be eligible for refunds. TastePro has no influence on a restaurant’s policy selections. 


Restaurants will list one of the following pet policies on their listing pages. We encourage you to take this information into account when booking your tour: 


No pets allowed: No animals permitted, with the exception of registered service animals. Owner may be responsible for providing proof of service animal registration upon arrival. 


Quiet dogs only: Dogs allowed under the condition that they don’t bark, bite or create any kind of disturbance to other guests or staff. Registered service animals permitted. 


Most pets allowed: Most traditional household pets allowed, provided that they don’t create any kind of disturbance to other guests or staff. Contact restaurant for special circumstances. 


Custom: A pet policy not listed above

What are kid policies?

Kid policies allow restaurants to regulate parties seeking to bring children, as well as communicate whether guests must be of legal drinking age. Each restaurant’s kid policy is posted on its listing page. Restaurants reserve the right to refuse service to anyone in violation of their posted kid policy, and violators will not be eligible for refunds. TastePro has no influence on a restaurant’s policy selections. 


Restaurants will list one of the following kid policies on their listing pages. We encourage you to take this information into account when booking your tour: 


All ages: All ages welcome 


Youths and up: Children ages 3+ allowed 


Pre-Teens and up: Children ages 8+ allowed


Teens and up: Children ages 12+ allowed 


Adults only: 18+ allowed 


21+: 21+ only 


Custom: a kid policy not listed above

What are dress codes?

Dress codes allow restaurants to regulate guests’ attire. Each restaurant’s dress code is posted on its listing page. Restaurants reserve the right to refuse service to anyone in violation of their posted dress code, and violators will not be eligible for refunds. TastePro has no influence on a restaurant’s policy selections. 


Restaurants will list one of the following dress codes on their listing pages. We encourage you to take this information into account when booking your tour:


Super Casual: Shorts, tank tops, flip-flops and related attire okay. Shirt and footwear required. 


Casual: Shorts, t-shirts, flip-flops okay. Sleeves encouraged for men and appropriate coverage encouraged for women. This is the default policy for all restaurants on TastePro. 


Smart Casual: Long pants and collared shirt or tasteful t-shirt encouraged for men. Long pants or casual dress/skirt encouraged for women. Pants to be clean with no holes. Open-toed shoes okay. 


Semiformal: Slacks or nice jeans, collared shirt, dress shoes for men. Nice jeans or semiformal dress/skirt for women. 


Formal: Coat, dress shirt, slacks and dress shoes for men. Formal dress or top/bottom equivalent for women. 


Custom: A dress code not listed above

What is expected duration?

Expected duration is the average amount of time that guests will spend at a given restaurant during their TastePro tour. This mostly includes time to get seated, place orders, enjoy the tasting menu and linger a little while after finishing. Each restaurant’s expected duration is posted on its listing page. 


Expected duration times will vary among restaurants, and do not include time for transport and parking. Please factor these in when booking your tour.

What are time limits and why do restaurants have them?

Time limits are utilized by some restaurants, and place a maximum amount of time that guests can spend at that restaurant during their TastePro tour. A restaurant’s time limit will always be longer than its expected duration, so guests will never feel rushed. 


Time limits exist out of fairness to restaurants that don’t want to risk guests lingering into peak meal periods, where they might already be fully booked. If your group exceeds a restaurant’s posted time limit, they have full discretion in asking you to vacate your seats. 


Each restaurant’s time limit is posted on its listing page. We encourage you to take time limits into account when booking your tour.

What happens if I want to stay past my time limit?

The restaurant has full discretion in whether to allow your group to stay past its posted time limit. If you want to stay past your time limit, please speak with the restaurant during your visit.

A restaurant changed some of its policies after I booked…am I subject to any of these changes?

You are subject to a restaurant’s policies that were posted at the time of your booking. If a restaurant changed any of its policies between when you booked and your tour date, you would be grandfathered into the old policies. 


If you book the same restaurant on a future tour, you would be subject to that restaurant’s newest policies.

What is TastePro's refund policy?

You can cancel your tour up to 11:59pm on the day before the earliest arrival date listed on your booking confirmation. Cancellations made after this deadline are not eligible for a refund. If you were unable to complete your tour due to a restaurant-related issue or extenuating circumstances, please contact us at Info@GoTastePro.com. We review each inquiry on a case-by-case basis.


Our complete refund policy can be found here.

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